FAQ
Frequently Asked Questions
Find answers to common questions about RedactDocuments.ai
How does AI redaction work?
RedactDocuments.ai uses advanced machine learning algorithms to automatically detect and redact personal data, identification numbers, email addresses, and other sensitive information in documents. The AI is trained on European privacy legislation and FOI requirements, ensuring high accuracy and compliance.
Is RedactDocuments.ai GDPR and FOI compliant?
Yes, RedactDocuments.ai is fully compliant with GDPR and European FOI laws. Our software supports FOI-style disclosure laws across Europe (including WOO/IFG and equivalents), ensuring all redaction processes meet the strictest privacy and transparency requirements.
How accurate is the AI redaction?
Our AI achieves over 95% accuracy in detecting sensitive information. The software continuously learns and improves, and all redactions are reviewed to ensure legal compliance. You can also manually review and adjust any redactions before finalizing.
What file formats does RedactDocuments.ai support?
RedactDocuments.ai supports a wide range of file formats including PDF, Word (DOCX), Excel, PowerPoint, and text files. The software can process both individual documents and bulk uploads for efficient batch processing.
How long does it take to redact documents?
Processing time depends on document size and complexity. On average, RedactDocuments.ai processes documents 10x faster than manual redaction. A typical document can be redacted in minutes rather than hours.
Is my data secure?
Absolutely. We work according to ISO 27001 security standards and are fully GDPR compliant. All data is encrypted and processed in European data centers. We never share your data with third parties.
Can I try RedactDocuments.ai before purchasing?
Yes! The first month is always free for all plans. You can start using the platform immediately and cancel anytime with no long-term commitment required.
Do you offer training or support?
Yes, we provide comprehensive onboarding and support. Our team is available to help you get started, and we offer training sessions for your team. Enterprise customers receive dedicated support.
Can RedactDocuments.ai integrate with our existing systems?
Yes, RedactDocuments.ai offers API integrations and can connect with SharePoint, document management systems, and other platforms. Enterprise plans include custom integration support.
What happens if I exceed my page limit?
If you exceed your monthly page limit, you can either upgrade your plan or purchase additional pages. We'll notify you before you reach your limit so you can plan accordingly.
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